COO

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Areas of Interest: Career Management, CEO Leadership, Entrepreneurship, Ethics, Women CEOs

About COO

A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation and for operations management (OM). The COO is one of the highest-ranking members of an organization's senior management, monitoring the daily operations of the company and reporting to the board of directors and the top executive officer, usually the chief executive officer (CEO). The COO is usually an executive or senior officer.

The focus of the COO is on operations management, which means he or she is responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products/services. The duties of the COO may reside in certain organizations with a vice president of operations. The COO is responsible for ensuring that business operations are efficient and effective and that proper management of resources, distribution of goods and services to customers, and analysis of queue systems is done.

Quotes about COO

  1. “ One unspoken reason COOs' numbers may be falling may be simple fear. As the pressure on CEOs heats up, at least a few simply don't want such an obvious successor in place. ”
    In Seize Your Leadership Day: More On Ceo's And The Economy
  2. “ The goal is to meet or exceed a customer's cooking and service expectations. ”
    In No. 1: The Breakthrough Value Proposition
  3. “ Ninety percent of the COOs I run into. ”
    In What a COO does and how to hire one « Hunted Head