COO

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Areas of Interest: Career Management, CEO Leadership, Entrepreneurship, Ethics, Women CEOs

About COO

A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation and for operations management (OM). The COO is one of the highest-ranking members of an organization's senior management, monitoring the daily operations of the company and reporting to the board of directors and the top executive officer, usually the chief executive officer (CEO). The COO is usually an executive or senior officer.

The focus of the COO is on operations management, which means he or she is responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products/services. The duties of the COO may reside in certain organizations with a vice president of operations. The COO is responsible for ensuring that business operations are efficient and effective and that proper management of resources, distribution of goods and services to customers, and analysis of queue systems is done.

Quotes about COO

  1. “ One unspoken reason COOs' numbers may be falling may be simple fear. As the pressure on CEOs heats up, at least a few simply don't want such an obvious successor in place. ”
    In Seize Your Leadership Day: More On Ceo's And The Economy
  2. “ The goal is to meet or exceed a customer's cooking and service expectations. ”
    In No. 1: The Breakthrough Value Proposition
  3. “ Ninety percent of the COOs I run into. ”
    In What a COO does and how to hire one « Hunted Head

  1. Mentioned In 11 Articles

  2. Innovation: Who Else Is Doing It?

    Explore Article Business Management Ideas (Jun 21 2010)

    Innovation: Who Else Is Doing It? ...nal market. The conservative innovation-stiflers in this case were managers just below the top. The COO argued vociferously for putting more resources into just the international test. The CEO suspected ... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   Harvard

  3. How CQ Drives Success – In the Best and Worst of Times. Interesting...now how to leverage on social media..

    Explore Article Great Leadership (Apr 28 2010)

    How CQ Drives Success – In the Best and Worst of Times. Interesting...now how to leverage on social media.. ...t the speed of a click. Working with time and performance driven, resource-pressed Founders, CEO’s, COO’s, Government and Organizational leaders and Employees at all levels – I’ve found that people are m... (Read Full Article)

    Comment on Article Mentions:   CEO   Emotional Intelligence   COO

  4. 'Undercover Boss': What Cleaning Toilets Can Teach Execs

    Explore Article Business Blogs (Feb 8 2010) CEO Leadership

    'Undercover Boss': What Cleaning Toilets Can Teach Execs ...s. Here’s my take on what went down: The show begins with Larry O’Donnell (pictured), president and COO of Waste Management — a $13 billion company — telling his senior leadership team that he’s going un... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   Steve Tobak

  5. What a COO does and how to hire one « Hunted Head

    Explore Article Hunted Head (Jan 26 2010) CEO Leadership

    What a COO does and how to hire one « Hunted Head ... is too busy to manage the production quotas and other operational factors of an organization, the Chief Operating Officer (COO) steps in to fulfill that responsibility. Often known as one of the top executives or the senior vi... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   CFO

  6. Becoming a CEO

    Explore Article Mergers and Acquisitions (Jan 13 2010) CEO Leadership

    Becoming a CEO ...e moment and are always expected to have top-notch judgement.’ Richard Glasson made the switch from chief operating officer (COO) to CEO of GyroHSR last year. Like Whitbread, he experienced that strangeness in the early days of ... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   Chairman

  7. The Problem with Incestuous Management

    Explore Article Business Blogs (Jan 7 2010)

    ...nagement team. Michael Koss is the company’s CEO. He’s also the company’s vice chairman, president, COO, and CFO. The company’s VP of sales is, that’s right, John Koss. Together they own 65 percent of th... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   CFO

  8. The Truth About CIO Tenure

    Explore Article The Voice of IT Management (Dec 13 2009) CEO Leadership

    ...ne, put average tenure for the top HR exec at slightly less than 6.5 years. COOs -- Data on average COO tenure for 2008 was not available. However, research from executive search firm Crist Associates (p... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   CFO

  9. The truth about CIO tenure

    Explore Article itworldcanada.com (Dec 10 2009) CEO Leadership

    ...ne, put average tenure for the top HR exec at slightly less than 6.5 years. COOs -- Data on average COO tenure for 2008 was not available. However, research from executive search firm Crist Associates (p... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   CFO

  10. Overpromoted and Over His Head

    Explore Article Voices (Oct 29 2009) CEO Leadership

    ...ere; whoever the source was, he or she had access to our latest numbers," Dan said. Rena Singh, the COO, said sharply, "You're not accusing someone in this room, are you?" She was sitting next to Richard... (Read Full Article)

    Comment on Article Mentions:   COO   CEO   CFO

  11. Why Is Preparing for Speaking at the Board Meeting Such an Agony?

    Explore Article earthtimes.org (Oct 7 2009) CEO Leadership

    ...ny whose CEO kept his people out of the boardroom and then suddenly quit. When the Chairman met the COO, he voiced concern about appointing the COO to interim CEO. The board didn't know him. 'Where had he been for the past seven years?' the Chairm... (Read Full Article)

    Comment on Article Mentions:   General Electric   COO   Honeywell

  12. Seize Your Leadership Day: More On Ceo's And The Economy

    Explore Article Leadership Turn (Sep 26 2009) CEO Leadership

    An article in the WSJ Online tells us that COO positions are going the way of the dodo bird because CEOs want to be closer to the action and more ... (Read Full Article)

    Comment on Article Mentions:   CEO   COO

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