Should Execs be Adept at Front-Line Jobs?

Quotes

1. “ I have always thought a boss should be able to perform the job he/she is expecting their employees to do. ”

Entities Mentioned

• Cisco
• Steve Tobak
• Rupert Murdoch
• Customer Service
• CEO

1. What was striking in the White Castle Undercover Boss episode was executive Dave Rife's complete inability to do front-line tasks. He was a train-wreck. Many readers were critical of this, saying a boss should be able to do his employee's jobs. Well, that's just flat out wrong! (Read Full Article)

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