Quotes

  1. When a supervisor's performance outcomes are high, abusive behavior tends to be overlooked by third parties when they evaluate a supervisor's effectiveness.
  2. If organizations want to ensure that abusive supervisors are not rated as effective, thus reinforcing abusive behavior, they may need to design performance evaluations that specifically take into account both the outcomes achieved by supervisors and the way in which employees are treated in the process of achieving those outcomes.

Entities Mentioned